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Team of Experts

At CICIC, our research philosophy is driven by teamwork – teamwork with our clients and teamwork within CICIC itself. All projects are assigned a project director who is responsible for the overall management of the project, client liaison, budgeting and coordinating the efforts of the team assigned to the study. Key corporate contacts are shown below.

Mau Lao

President, MBA

The founder and president of CICIC Research, Mau began his career in market research in 1994. Mau combines a solid background in data analysis and research methods with a proven track record in client services and operational management including eight years as VP of Operations at Research House. As the President of CICIC, Mau is responsible for corporate strategy, marketing, business development and research technology. Mau is a graduate of the Business School of Université du Québec à Montréal. He also holds an MBA from Université Paris-Dauphine.

Éric Lescarbeault

Partner, LLB, MBA

Éric is an established political and public relations counsellor. He has coordinated numerous international business projects and managed relationships between organizations in both the public and private sectors. As Partner, Éric focuses on work in the public affairs and legal sectors. He is also involved in all aspects of corporate strategy. Éric is a graduate of the Faculty of Law of Université de Montréal. He has also completed post graduate studies at HEC and holds an MBA from Université Paris-Dauphine.

Graham Loughton

Partner, BA, CMRP

With more than twenty-three years in market research, Graham, has held senior research positions at Ipsos Reid, Solutions Research Group, Research House, Environics and Decima. An established research practitioner, Graham has directed hundreds of research studies and moderated numerous focus groups across Canada (including the far north) and internationally. Graham spent ten years as the General Manager of Research House. He has a degree in Political Science from the University of Guelph and earned the CMRP (Certified Market Research Professional) designation in 2004. Graham is the past vice-chair of RAC (Research Agency Council of the Market Research and Intelligence Agency).

Cynthia Stewart

Director of Operations, BA

A seasoned market researcher with more that a decade of experience, Cynthia has managed a diverse range of studies from public opinion research to issues management and customer satisfaction tracking. Cynthia is well versed in SPSS, DASH and Confirmit. She joined CICIC in 2010 after 11 years at Research House and Environics. Cynthia earned her BA at the University of Toronto.